Privacy Statement Eurol B.V.

We, Eurol B.V. (hereinafter: “Eurol”, “we” or “us”), develop and produce lubricants and technical solutions for automotive, industrial and motorsport applications. In this context, we process personal data of, among others, website visitors, customers, prospects and business partners. We attach great importance to the careful handling of your personal data and process it exclusively in accordance with the General Data Protection Regulation (hereinafter: “GDPR”).

In this privacy statement, we explain, among other things, which personal data we process, for what purposes, on which legal bases and what rights you have with regard to your personal data.

What personal data do we process?

Personal data means any information relating to an identified or identifiable natural person. This can be, for example, through a name or email address, but also through a combination of data that together can be traced back to one person. Below is an overview of the personal data we may process:

  • Name and salutation;
  • Company name and position (insofar as these can be traced back to a natural person);
  • Email address;
  • Address;
  • Telephone number;
  • Other personal data that you voluntarily provide to us (for example via forms or correspondence);
  • Technical data regarding the use of our website (such as IP address, device and browser data, insofar as these qualify as personal data).

Eurol does not, in principle, process special categories of personal data as referred to in Article 9 GDPR (such as data relating to health, race, religion or political opinions) nor personal data relating to criminal convictions and offences as referred to in Article 10 GDPR, unless this is legally required.

Data that you provide in the context of a job application will be processed on the basis of a separate privacy statement for applicants (Privacy Statement Applicants).

Source of personal data

In most cases, we receive personal data directly from you, for example when you contact us or fill out a form.

In addition, we may obtain personal data through other sources, such as:

  • Business partners, distributors, commercial agents or other relations;
  • Events, trade fairs or meetings (for example via participant lists or scanning systems);
  • Professional networks and platforms (such as LinkedIn) in the context of business contacts, market research or marketing activities;
  • Recommendations or introductions via business relations;
  • Information about business contacts obtained through third parties.

What do we use your personal data for?

We process your personal data exclusively for the following purposes:

  • Quotations, orders and delivery: to be able to contact you regarding quotations and orders and to deliver our products and services;
  • Service and technical support: to provide information about our products and services, answer questions, offer support and improve our service;
  • Relationship management and business communication: to maintain contact with (potential) customers and partners;
  • Marketing and follow-up communication: to inform you about (similar) products and services and to follow up on information requested by you, insofar as you have given consent;
  • Analysis and improvement: to improve our website, products and services;
  • Legal obligations: to comply with administrative, fiscal or other legal obligations.

Eurol does not use solely automated decision-making that produces legal effects concerning data subjects or similarly significantly affects them.

However, we may use personal data for analysis of website usage, marketing purposes and segmentation of target groups, for example to better tailor our communication to the interests of visitors and customers.

On which legal bases do we process your personal data?

We process your personal data on the basis of one or more of the following legal grounds:

  • Performance of a contract: we process your personal data to handle quotations, execute orders, deliver products and provide services;
  • Consent: for example for marketing purposes (via LinkedIn or other platforms), subscription to communications or when you voluntarily share personal data with us via online forms or platforms;
  • Legal obligation: in some cases we process personal data to comply with legal obligations (such as tax retention obligations);
  • Legitimate interest: we also process personal data based on our legitimate interest, for example for B2B relationship management, marketing and communication with existing business relations and improvement of products, services and website. In doing so, we perform a balancing test and ensure that your privacy interests are not disproportionately affected.

With whom do we share your data?

We ensure that personal data in our systems is only accessible to employees who need this data for the performance of their duties. Access is granted based on roles and authorisations in accordance with the need-to-know principle.

For (parts of) our services, we engage external service providers, for example for IT and online marketing. Insofar as these parties process personal data on our behalf, we conclude a data processing agreement with them. They process personal data exclusively on our instructions, for the purposes described in this privacy statement and with appropriate technical and organisational security measures.

We do not provide your personal data to third parties, unless this is legally required, you have given explicit consent or this is necessary for the performance of the agreement (for example via external service providers).

LinkedIn Lead Gen Forms (joint controllership)

When you leave your data via a LinkedIn Lead Gen Form, Eurol B.V. and LinkedIn Ireland Unlimited Company process your personal data as joint controllers (Art. 26 GDPR). LinkedIn processes data in accordance with its own privacy statement. Eurol uses your data to contact you and follow up on your request. The processing is based on your consent, which you can withdraw at any time. We do not retain your data longer than necessary and delete it after withdrawal, insofar as we may or must not retain it on another legal basis.

Transfer outside the EEA

We process and store personal data, in principle, within the European Economic Area (EEA). If transfer to countries outside the EEA is nevertheless necessary, this will only take place when appropriate GDPR safeguards are in place, for example because the European Commission has adopted an adequacy decision for the relevant country or because we have implemented appropriate contractual safeguards.

How long do we retain your data?

We do not retain your personal data longer than necessary for the purposes described in this privacy statement. Only when a legal obligation requires a longer retention period will we retain the data longer.

In general, we apply, among others, the following retention periods:

  • Customer data: up to a maximum of 7 years after the end of the customer relationship, unless longer retention is required for warranty, liability or legal obligations;
  • Contact details of prospects: as long as there is a realistic expectation that contact may lead to a business relationship and in any case no longer than 2 years after the last contact moment, unless you contact us again;
  • Newsletter data: until the moment of unsubscription;
  • Contact form/request data: as long as necessary to handle your request and thereafter a maximum of 1 year.

When you withdraw your consent and there is no other legal basis to process your personal data, we will delete such personal data.

Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

If we receive your data via our website, we use encryption technologies that are recognised as standard within the IT sector. On pages where you provide personal data, a secure connection is used.

All systems in which personal data is processed are equipped with antivirus software and the latest security-related updates of relevant software.

Minors

Eurol primarily directs its products and services to a business audience and not to minors.

If, through parts of our website or promotional activities, personal data of children is nevertheless collected (for example via campaigns or submissions), this is done exclusively with the consent of a parent or legal representative when the child is under 16 years of age.

If we establish that personal data of a child has been provided without such consent, we will delete this data as soon as possible.

Your rights

Based on the GDPR, you have various rights with regard to your personal data, including:

  • Right to information and access: you can request information about how we process your personal data and gain access to such data;
  • Right to rectification: you can request correction or completion of your data if it is incorrect or incomplete;
  • Right to erasure (right to be forgotten): you can request deletion of your personal data;
  • Right to data portability: you have the right to receive your data or transfer it to an organisation designated by you, in a structured, commonly used and machine-readable format;
  • Right to restriction: you can request restriction of the processing of your personal data;
  • Right to object: you can object to the processing of your data for direct marketing purposes or due to specific personal circumstances;
  • Right to withdraw consent: if processing is based on consent, you can withdraw this at any time.

If you wish to exercise any of these rights, you can contact us using the contact details below. In principle, you will receive a response within four weeks after receipt of your request. We will try to comply with your request as much as possible, but please note that legal retention periods and other circumstances may mean that we cannot fully comply with your request. To verify your identity, we may ask you to provide a copy of a valid identity document, in which you should obscure your photograph and personal identification number.

Complaints

If you believe that we process your personal data in a careless or unlawful manner, you may file a complaint with the Data Protection Authority (www.autoriteitpersoonsgegevens.nl). Naturally, we hope that you will first contact us so that we can resolve the matter together.

Cookies and similar technologies

On our website, we use cookies and similar techniques (such as scripts). Some cookies are necessary for the proper functioning of the website. Other cookies are used to analyse the use of the website and to improve our website and services or to show you relevant information.

In our cookie policy, we explain which cookies we use, for what purposes, how long they are stored and how you can adjust your preferences or delete cookies.

reCAPTCHA (Google)

For the security of our website and forms, we use reCAPTCHA from Google. This service analyses the behaviour of website visitors to determine whether there is automated use (such as bots) and thus helps prevent misuse of our forms.

Within the scope of this service, Google may process personal data, such as IP addresses and user behaviour on the website. Google acts as a processor and processes this data exclusively on behalf of Eurol and in accordance with applicable data protection legislation.

The processing is based on Eurol’s legitimate interest in securing its website and systems and preventing misuse.

Contact Eurol

Eurol B.V.
Energiestraat 12, 7442 DA Nijverdal
Email: marketing@eurol.com
Telephone: +31 548 615 165
Chamber of Commerce: 06065378
VAT: NL007359159B01
Website: www.eurol.com

Changes

We may amend this privacy statement from time to time. Changes will be incorporated into a new version of the privacy statement and made available again. The most current version is always available on our website.

Last updated: April 14th 2026